How MetaQuant Global collects, processes, and protects your personal data across our research platform and frontier technology services.
MetaQuant Global ("MetaQuant Global," "we," "us," or "our") is committed to protecting the privacy and security of every individual who interacts with our research platform. This Privacy Policy explains what personal data we collect, why we collect it, how we use and safeguard it, and what rights you have regarding your information.
This policy applies to all services provided through https://metaquantglobal.com, including our research program participation portal, lab resource access, support communications, and any related services.
By creating an account or using our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our data practices, please refrain from using our services.
We process your personal data for the following purposes:
Create and maintain your researcher account, process identity verification, and manage authentication credentials.
Process research program allocations, lab credit transactions, payout requests, and generate activity ledger records.
Detect and prevent fraudulent activity, monitor unauthorized access attempts, and fulfill regulatory obligations.
Send transaction confirmations, security alerts, support responses, platform updates, and research program notifications.
We also use aggregated, anonymized data for platform analytics, service improvements, and research into usage patterns — this data cannot identify individual users.
MetaQuant Global does not sell, rent, or trade your personal information. We may share data only in the following circumstances:
Trusted third-party vendors that provide email delivery, hosting infrastructure, analytics, payment processing, and identity verification — each bound by strict data processing agreements and confidentiality obligations.
When required by law, court order, regulatory inquiry, or governmental request, or when disclosure is necessary to protect the rights, safety, or property of MetaQuant Global, our users, or the public.
In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify affected users before personal data becomes subject to a different privacy policy.
We implement rigorous technical and organizational measures to protect your personal data, commensurate with the sensitivity of the information and the nature of our research operations:
Encryption: 256-bit SSL/TLS for data in transit and AES-256 encryption for sensitive data at rest.
Authentication: Two-factor authentication (2FA) available for all researcher accounts, with mandatory enforcement for sensitive operations.
Access Control: Role-based access, principle of least privilege, and audit trails for all administrative data access.
Monitoring: 24/7 system monitoring, intrusion detection, regular security audits, and penetration testing.
While we employ industry-leading security practices, no method of electronic transmission or digital storage is completely impervious. We cannot guarantee absolute security but are committed to prompt disclosure and remediation of any breach.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy:
| Data Category | Retention Period |
|---|---|
| Account profile data | Duration of account + 30 days |
| Program & transaction records | 5–7 years (regulatory requirement) |
| KYC / identity documents | 5 years after account closure |
| Support communications | 3 years after resolution |
| Technical & security logs | Up to 12 months |
| Analytics data (anonymized) | 26 months |
Upon expiration of the retention period, data is securely deleted or irreversibly anonymized.
Depending on your jurisdiction, you may exercise the following rights regarding your personal data:
To exercise any of these rights, contact our Data Protection team at info@metaquantglobal.com. We will respond within 30 days of receiving your request.
MetaQuant Global operates globally across 95+ countries. Your personal data may be transferred to and processed in jurisdictions outside your country of residence, including countries that may not provide the same level of data protection.
When we transfer data internationally, we implement appropriate safeguards — including standard contractual clauses, data processing agreements, and technical security measures — to ensure your data remains protected in accordance with this policy and applicable law.
Our platform and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a person under 18, we will take prompt steps to delete that information and terminate the associated account.
We may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or operational procedures. When we make material changes, we will:
Continued use of our services after changes take effect constitutes acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact our Data Protection team:
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